Job Title: Assistant Manager                                                     Department: Management

Reports to: Location Manager                                                

Job Summary:

Since 2001, SpaDerma has been Chicago's leading medical spa providing Cosmetic Injectables, Laser Hair Removal and Advanced Skincare. We were also named the #1 Skinpen and #1 Hydrafacial account in 2022 and continue to be amongst the top accounts with vendors nationwide. Our team of skilled Aestheticians and Injectors provide effective treatments using the most advanced technology available. We pride ourselves in being an approachable and affordable brand where employee empowerment and patient satisfaction are the focal point.

Our spas are filled with warm and friendly personalities, a casual atmosphere and providers that possess a wealth of knowledge intended to make our patient’s feel comfortable and never intimidated or overwhelmed. We empower our team of professionals to foster enduring relationships with their patients, through collaborative and detailed treatment plans.

We are currently seeking an Assistant Spa Manager. The Assistant Spa Manager position requires an individual with a passion for the beauty industry and a knowledge of our services. This position will be responsible for the successful operation of the designated spa location while meeting sales goals assigned. This is a full-time position that will require nights and weekends. The Assistant Spa Manager will be focused on improving customer service, leading a team of support staff and providers, increasing sales, and optimizing profitability. This position requires a self-motivated individual who takes initiative and has a strong desire to succeed and advance in their career.

Duties/Responsibilities:

• Assisting Spa Manager
• Managing all business software platforms
• Assists with Spa maintenance
• Handles and manages patient complaints
• Practice exceptional customer service and ensures that all staff are doing the same
• Assisting with Social media and Influencer management
• Product inventory management and ordering
• Spa promotions and patient incentives
• Training and coaching of new support staff team members
• Event and project management
• Other duties as assigned

Required Skills/Abilities:

• Exceptional customer service skills
• Excellent leadership and team management skills
• Outstanding communication and interpersonal skills, with the ability to build strong relationships with team members and patients
• Results-oriented, self-motivated, and able to thrive in a fast-paced, target-driven environment
• Strong organizational skills

Education and Experience:

• Aesthetics license is a plus but not required.
• At least two years of experience in Medical Aesthetics, Dermatology, Plastics, Spa, Device or Product Sales, or Wellness Industries, or a comparable field.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

What we offer!

• Culture
  • Fun, creative and fast paced atmosphere
  • Supportive colleagues who care
  • Free Botox and discounts on procedures and products
  • Business casual dress code
  • Open Door Policy
    
    
• Health and Wellness Benefits
  • Medical Insurance - 50% contribution
  • Dental Insurance - 50% contribution
  • Vision Insurance
  • 401K
    
    
• Vacation and Time Off Benefits
  • Paid holidays
  • Generous request off policy
    
    
• Compensation
  • Competitive salary based on experience 60-65k
  • Discretionary sales bonus

TO APPLY FILL OUT THE APPLICATION BELOW AND EMAIL A COVER LETTER + RESUME TO CAREERS@SPADERMA.COM

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