The deets:

Job overview:

SpaDerma, Chicago’s premier Medical Spa is seeking to expand its Headquarters office team! This is a great opportunity to work with an ever-growing company. The ideal candidates are looking for a positive, fast-paced, corporate culture where attention to detail and customer service are key.

Responsibilities:

+ Providing patient support via inbound calls, e-mails, etc in a professional manner at all times.

+ Providing the highest standard of customer service while working in a fast paced environment.

+ Resolving customer complaints or referring complaints to the Manager

+ Learning, retaining, and promoting treatment information to current and potential patients

+ Following company policies and protocols

+ Scheduling accurately, using multiple computer applications to process information

+ Maintaining a safe, organized, and clean office environment

+ Performing other duties as instructed by Management

Job Requirements:

+ 2+ yrs in the Beauty/Aesthetics industry or 2+ yrs of customer service experience

+ Strong communication skills and phone etiquette

+ Strong typing skills and proficiency in MS Office Suite

+ Excellent organizational & multitasking skills

+ Strong attention to detail

+ Professional phone presentation

+ Ability to collaborate with a team

+ Business-casual dress code expected

TO APPLY FILL OUT THE APPLICATION BELOW AND EMAIL A COVER LETTER + RESUME TO CAREERS@SPADERMA.COM